Our blends are purchased in packages of various units for multiple days, but we deliver daily the amount to be consumed on that day. The menu and its ingredients are determined by Power Foods, but it can be customized to the customer’s special needs either by the exclusion of certain ingredients or by the use of exclusively organic ingredients and this customization is subject to a 20% fee. We deliver in Portugal everywhere, including the islands and to all European cities with direct air link to Lisbon. Check here how the deliveries to your area work and how much they cost.
ACTIVATION AND SCHEDULLING
After placing the order an automatic confirmation email is sent with the booking instructions where you can indicate the date, address and time of delivery as well as allergies or restrictions and all the relevant information for the program do take place.
SUSPENSION AND CHANGES
In the 20-day programs, the delivery service can be suspended, and the address and delivery time changed with at least a days’ notice with no additional costs. The 5-day programs are not prone to suspension, however, if for any reason the customer is forced to interrupt the program he or she can pay for the days that have already been delivered and restart the complete program on another date free of charge.
CANCELATION AND REIMBOURSEMENT
Both the 20 day and 5 day programs can be cancelled and the Money reimbursed up to 72 hours before the scheduled start date or before receiving the confirmation and diet plan. Once the deliveries have started the programs can only be cancelled with reimbursement in case a delivery fails or the products are not proper for consumption (the probability of either happening is under 1%) and in this case, and only for the 5-day programs, the reimbursement can take place in any of these ways:
- You can choose to suspent the program for that day and continue the following day. In this case we provide a nutritional counselling to ensure that the results are not compromised by the suspension.
- You can cancel the program and get the reimbursement corresponding to the remaining products and delivery fees;
- You can choose to pay the days of the programs that have already taken place and restart the complete program on another date of your choice.
The 20-day programs are not prone to reimbursement, so delivery fails are compensated by crediting the products in the customer’s account.
Reimbursements or credits will only take place if the fail is reported within the agreed delivery period.
If you have any questions call +351910098998 or make a contact request.